Overselling

Wednesday, November 14, 2007


I got a call earlier from Standard Chartered Bank inviting me to avail of a credit card from them. I did, actually, but not with the person who called a while ago. I was offered to apply for one 2 months ago and I went through the regular process of Q&A and submitted some required documents for approval.

I got an SMS message the other day notifying me that my application has been successfully approved and to expect the card in the mail any day now.

So this is the same thing I told the telemarketer on the phone. It seems they don't keep track of whom they've called, whom they're processing and whom who already have cards. When I told her that I've been through this exact same process 2 months ago, she proceeded to ask me for any referral. I told her again that I did the same thing 2 months ago. I already referred a friend told her I'm out of friends to refer to. LOL ! What an answer.

Anyway, she answered me in a perplexed manner... I guess she was scratching her head realizing that I was a dead lead. Actually, I was a successful lead since I did apply when I was offered the card 2 months ago. What they fail to realize is that they shouldn't be offering someone the same thing they previously offered. I would understand another card provider or bank offering their card brand... but for the same entity to offer the exact same thing ? I guess everyone needs to reach their quota in time for Christmas.

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1 comments

  1. Annoying noh Sweetie? They should do something about the DBs. And the best DB app is... alam mo na yun. Hihihi.

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